Privacy Policy
At Washroom Essential (a brand of Janani Envirotech Private Limited), accessible from washroomessential.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy document explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect personal information to provide and improve our services, process orders, and communicate with our customers.
a) Personal Information
When you visit our site, register an account, place an order, or contact us, we may collect the following information:
Full name
Email address
Phone number
Billing and shipping address
Order details
Payment-related identifiers (processed securely via payment gateway)
b) Payment Information
We do not store or process your card, UPI, or banking details on our servers. All payments are securely processed through Razorpay, a trusted third-party payment gateway, in compliance with applicable security standards.
c) Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring URLs
This data helps us understand user behavior and improve website performance.
2. How We Use Your Information
We use the collected information for the following purposes:
To process and fulfill orders
To manage user accounts
To communicate order updates, confirmations, and support responses
To improve our products, services, and website functionality
To comply with legal and regulatory obligations
To prevent fraudulent transactions and misuse of our services
3. WooCommerce & Website Platform
Our website is built on WooCommerce, which collects necessary data to:
Process orders
Manage cart and checkout functionality
Store customer account information (if created)
WooCommerce adheres to industry-standard security practices and data protection measures.
4. Payment Gateway – Razorpay
We use Razorpay to process online payments securely. When you make a payment, your transaction details are handled directly by Razorpay.
Razorpay may collect and process information in accordance with its own privacy policy. We recommend reviewing Razorpay’s Privacy Policy for further details.
Washroom Essential does not have access to or store your sensitive payment credentials.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and functionality.
Cookies help us:
Remember your preferences
Maintain your shopping cart
Analyze site traffic and performance
You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only with:
Service providers (such as delivery partners and payment processors)
Technology partners required to operate the website
Government or legal authorities if required by law
All third parties are required to maintain confidentiality and use the information solely for providing agreed services.
7. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security measures include:
SSL-encrypted connections
Secure hosting environment
Limited access to customer data
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain your personal information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal and accounting requirements
Resolve disputes and enforce agreements
9. Your Rights
As a user, you have the right to:
Access your personal information
Request correction or updates to your data
Request deletion of your personal data (subject to legal requirements)
Opt out of promotional communications
To exercise these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
11. Children’s Information
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child has provided personal data on our website, please contact us immediately.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.
We encourage you to review this page periodically for any updates.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
Washroom Essential
(A brand of Janani Envirotech Private Limited)
📍 Address:
18/1, Sungam Bypass Rd,
Shanmuga Nagar,
Coimbatore, Tamil Nadu – 641018
📞 Phone: 080 4604 6883
🌐 Website: www.washroomessential.com